Tesla is voluntarily recalling about 3 million vehicles in China to address two separate safety issues, the latest setback for the company as it tries to remain a major player in the world's largest auto market.
One recall involves Tesla's doorhandles, which are electronically operated and retractable, and the other is tied to the company's driver "attention monitoring" systems, according to notices published on Friday by Tesla and China's product safety regulator .
Tesla said in a doorhandle recall notice that severe collisions can cause the "vehicle's low-voltage system to fail," and that resulting doorhandle problems "could hinder occupants from quickly opening the doors to escape and impede rescue efforts by those outside the vehicle, posing a safety hazard."
The company said it plans to "affix warning labels" to recalled vehicles, and will upgrade its "window control software" with an over-the-air update so that windows automatically lower after an accident is detected. Model 3, Model Y, Model S and Model X vehicles, including some imports and those made in China between March 4, 2019, and April 29, 2026, are subject to the recall.
The Model Y is one of the best-selling vehicles in China, but Tesla faces intensifying pressure there from local competitors, including BYD and Xiaomi, that are are making more affordable and innovative electric cars. According to China Passenger Car Association data, Tesla delivered 25,158 Model Y units in China in July, down 18% from 30,766 a year earlier.
The flush doorhandles that Tesla popularized are featured on cars made by Tesla competitors like Xiaomi, Geely and others that also issued recalls in China on Friday. Deaths apparently caused by malfunctioning or inaccessible doorhandles, have led to regulatory changes in China, prompting the widespread recalls involving nine automakers.
Regulatory changes are also being considered in the U.S. The National Highway Traffic Safety Administration said in July that it would begin the process to establish a new federal rule to "mandate a robust and obvious door egress system in all motor vehicles," according a regulatory filing .
Tesla's other recall on Friday is to address deficiencies in some of its vehicles' driver monitoring systems, which are meant to ensure drivers stay attentive and ready to take over steering and braking at any time while using partially automated driving features like autosteer.
In a recall notice , Tesla said it would provide customers with free over-the-air software updates, and add "in-cabin camera monitoring" alongside its steering-wheel based torque sensors to prompt drivers to stay more engaged, and take over steering and braking when needed.
For vehicles that can't be upgraded via over-the-air software updates, Tesla's recall notice said its service centers will "contact relevant users" to book repairs.
The second recall applies to China-made Model 3 and Model Y vehicles manufactured between March 4, 2019, and December 7, 2025.
Tesla didn't respond to a request for comment.
特斯拉公司正主动在中国召回约300万辆汽车,以解决两个独立的安全问题。这是该公司为保持其全球最大汽车市场主要参与者地位而遭遇的最新挫折。
根据特斯拉和中国产品安全监管机构周五发布的公告,其中一项召回涉及特斯拉的电子操作可伸缩门把手,另一项则与该公司驾驶员的"注意力监控"系统有关。
特斯拉在一份门把手召回通知中表示,严重碰撞可能导致"车辆低压系统故障",由此引发的门把手问题"或阻碍乘员快速开门逃生,并影响车外人员的救援行动,存在安全隐患"。
该公司表示,计划为召回车辆加贴"警示标签",并通过空中升级更新"车窗控制软件",使车辆在检测到事故后自动降下车窗。此次召回涉及Model 3、Model Y、Model S及Model X车型,包括部分进口车辆以及2019年3月4日至2026年4月29日期间在中国生产的车辆。
Model Y是中国最畅销的车型之一,但特斯拉正面临来自比亚迪、小米等本土竞争对手日益加剧的压力,这些企业正在生产更具性价比和创新性的电动汽车。根据中国乘用车市场信息联席会的数据,特斯拉7月在中国交付了25,158辆Model Y,较去年同期的30,766辆下降了18%。
特斯拉推广的嵌入式门把手设计,现已被小米、吉利等竞争对手采用。周五,这些车企也在中国发起了召回。因门把手故障或无法开启导致的死亡事件,显然已促使中国修改监管规定,进而引发涉及九家汽车制造商的大规模召回行动。
美国也在考虑进行监管改革。根据一份监管文件,美国国家公路交通安全管理局(NHTSA)于7月表示,将启动程序制定一项新的联邦法规,要求"所有机动车辆必须配备可靠且醒目的车门应急逃生系统"。
特斯拉周五宣布的另一项召回旨在修复部分车辆驾驶员监控系统的缺陷。该系统本应确保驾驶员在使用自动转向等部分自动驾驶功能时保持专注,并随时准备接管方向盘和刹车操作。
特斯拉在一份召回公告中表示,将为客户提供免费的空中软件升级服务,并在方向盘扭矩传感器基础上新增"车内摄像头监测"功能,以提醒驾驶员保持专注,并在必要时接管转向和制动操作。
特斯拉在召回公告中表示,对于无法通过空中软件升级的车辆,其服务中心将"联系相关用户"预约维修。
第二次召回涉及2019年3月4日至2025年12月7日期间生产的中国制造Model 3和Model Y车型。
特斯拉公司未就置评请求作出回应。